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Trackr Order Tracking App Review
Review of Trackr order tracking app for Shopify. Multi-carrier support with WhatsApp notifications.
Disclosure: We may earn a commission if you purchase via our links.
- How Trackr works and its key capabilities
- Pricing plans and value comparison
- How it compares to alternatives
- Whether it is the right fit for your store
Quick answer: Is Trackr worth it?
Yes — Trackr is an excellent choice for Shopify stores that ship with multiple carriers and need unified tracking without technical complexity.
Trackr by Shark Byte creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically. Rated 4.0/5 by Shopify merchants, it delivers reliable multi-carrier tracking with minimal setup.
Most merchants report seeing a 30-50% reduction in support tickets within the first month of implementation. The app supports 2,100+ carriers worldwide and offers features like estimated delivery dates and multilingual tracking pages.
How Trackr works
Trackr connects to 2,100+ carriers worldwide and automatically syncs tracking numbers from your orders. When customers enter their email or order number, they see real-time tracking updates regardless of which carrier handles delivery.
The app sends proactive notifications when status changes, keeping customers informed throughout the delivery journey without manual effort from your team. You can customize the tracking page to match your brand identity.
Installation takes just a few minutes. The app works with all Shopify themes and requires no code changes or developer assistance.
Key features of Trackr
2,100+ carrier connections
Track packages from virtually any carrier worldwide. New carriers can be added automatically as they become available.
Branded tracking pages
Customize the tracking experience with your logo, colors, fonts, and product recommendations. Create a seamless brand experience.
Automated notifications
Keep customers informed with proactive delivery updates via email and WhatsApp. SMS available for U.S. stores.
Estimated delivery dates
Show customers when to expect their order. Reduces anxiety and support inquiries about delivery times.
40+ language support
Serve international customers with tracking pages available in multiple languages automatically.
Dropshipping features
Hide Chinese origin for a smoother customer experience. Ideal for dropshippers sourcing from multiple suppliers.
Trackr pricing plans
Trackr offers pricing from $10/month with a free trial available. All charges are billed in USD on a monthly basis.
The app includes a free tier with basic tracking functionality. Premium plans unlock branded pages, notifications, and advanced analytics.
For stores receiving 50+ WISMO tickets monthly, the ROI typically justifies premium plans quickly through reduced support costs.
Common Trackr mistakes (and how to avoid them)
1. Not customizing branded pages
Take time to add your logo, brand colors, and product recommendations. This transforms a utility page into a marketing opportunity.
2. Ignoring notification settings
Default notification timing may not match your customer expectations. Test different triggers to find what works best.
3. Not monitoring carrier performance
The dashboard reveals which carriers consistently deliver on time. Use this data to negotiate better rates or switch unreliable partners.
Recommended: Trackr
Trackr is a top-rated order tracking app that simplifies tracking for both merchants and customers. It is ideal for Shopify merchants who value simplicity and effectiveness.
Key benefits include automated workflows, reduced support burden, and improved customer satisfaction through proactive communication.
Recommended
Trackr
Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically.
Disclosure: We may earn a commission if you make a purchase.
FAQs about Trackr
How many carriers does Trackr support?
Over 2,100 carriers worldwide including all major US and international carriers like USPS, UPS, DHL, and FedEx.
Is setup difficult?
No. Trackr connects to carrier accounts automatically without technical configuration. Most stores are up and running in minutes.
Can I customize tracking pages?
Yes, with premium plans you can add your branding, colors, fonts, and product recommendations.
Does it work with my theme?
Yes. Trackr works with all Shopify themes without any code changes.
What notifications are included?
Email notifications are included. WhatsApp and SMS are available on premium plans.
