Last updated:
ShipProtect Review: Shipping Insurance for Shopify in 2026
ShipProtect is a shipping protection app that lets you offer package protection at checkout while keeping 100% of the premiums. Unlike traditional shipping insurance that cuts into your margins, ShipProtect positions protection as a value-add that customers can purchase. You set the fee percentage, and the revenue goes directly to your store without app commissions or claims management burden.
Disclosure: We may earn a commission if you purchase via our links. This helps support BestGrowthApps.
- How ShipProtect actually works with your store
- Specific features that make ShipProtect stand out
- Real pricing structure and revenue potential
- Common ShipProtect mistakes to avoid
- Honest pros and cons from actual merchants
- Our specific recommendation for who should use ShipProtect
Quick answer: Is ShipProtect worth it?
Specific verdict: ShipProtect is worth it for stores looking to add a revenue stream without app fees. Since you keep 100% of protection premiums, even modest opt-in rates generate pure profit. For stores with higher-value shipments or customers concerned about package loss, the revenue potential increases significantly.
If your store needs an additional revenue source that requires minimal setup and no ongoing costs, ShipProtect offers a compelling option.
Shopify Shipping Guide — Best practices for fulfillment
How ShipProtect works
Technical explanation: ShipProtect adds a protection option to your checkout flow. Customers can choose to add protection for a small percentage of their order value. If packages are lost or damaged, customers file claims directly. You keep all premiums collected—no app fees, no commission on revenue.
Key capabilities include:
- Charge a percentage of order value as shipping protection
- Keep 100% of collected premiums (no app commission)
- Increases perceived product value
- Easy integration at checkout
- Customizable protection messaging
- Revenue stream from protection offers
Step-by-step: Setting up ShipProtect
Step 1: Installation
- Search for “ShipProtect” in the Shopify App Store
- Click “Add app” and authorize installation
- Configure your protection percentage
Step 2: Initial configuration
App-specific setup guidance: Set your protection fee as a percentage of order value (typically 1-3%). Customize the messaging to explain protection benefits. Test the checkout flow to ensure the protection option appears correctly.
Step 3: Testing before launch
Critical step: Place test orders and verify the protection option appears at checkout. Check that pricing calculations are accurate and the opt-in flow is smooth.
Common ShipProtect mistakes (and how to avoid them)
1) Setting protection percentage too high
High percentages deter customers from opting in. Solution: Start with 1-2% and adjust based on conversion rates.
2) Unclear protection messaging
Customers need to understand what protection covers. Solution: Write clear, benefit-focused copy explaining coverage.
3) Not promoting the protection option
Passive placement limits revenue. Solution: Position protection prominently in checkout messaging.
4) Forgetting to test mobile checkout
Mobile customers may have different experiences. Solution: Verify the protection option works smoothly on mobile devices.
Pros and cons
What merchants like about ShipProtect
- No cost to install or use—keep all protection fees
- Additional revenue stream for your store
- Easy to set up and configure
- Increases customer confidence in ordering
- No claims management burden on merchant
- Works with existing checkout flow
Where ShipProtect could improve
- Relies on customer opt-in to protection
- May add friction to checkout if not positioned well
- Not all customers understand protection value
- Requires clear messaging about coverage
- Competitive stores may offer free protection
- Revenue may vary by product type and price point
Not for everyone: When ShipProtect may not fit
No app is right for every store. ShipProtect works well for many merchants, but consider these scenarios where a different approach might be better:
- Low-value items: Protection may cost more than item value
- Free shipping stores: Customers may expect free protection
- Low-average-order stores: Economics may not justify setup
- International shipping: Coverage limitations may apply
- Digital products: Not applicable (no shipping)
These honest considerations help you decide whether ShipProtect makes sense for your specific situation and budget.
Our recommendation on ShipProtect
Final verdict: After researching ShipProtect and analyzing merchant feedback, we recommend this app for stores seeking an additional revenue stream. The zero-cost model means any protection revenue is pure profit.
ShipProtect is best suited for stores with mid-to-high order values, international customers, or customers who frequently inquire about package protection. Stores with very low average order values may find customer uptake limited.
Our Pick
ShipProtect
Shipping insurance revenue
Try ShipProtect
Disclosure: We may earn a commission if you make a purchase through our link.
FAQs about ShipProtect
What is the pricing for ShipProtect?
Current pricing: Free to install. You set a percentage fee and keep 100% of premiums collected. No app commissions or monthly fees.
How do customers file claims?
Customers file claims directly through the protection provider. The claims process is managed separately from your store.
Can I cancel my ShipProtect subscription?
Yes, you can remove the app from your Shopify store anytime.
Does ShipProtect work with all carriers?
ShipProtect works with your existing carrier setup and covers packages regardless of carrier used.
Shopify Shipping Tips — Best practices for fulfillment
Alternative Apps — Compare ShipProtect with competitors
Jessa Mariano — Shopify App Reviewer
Methodology: Research-based analysis with real merchant feedback.