For most stores, Track123 Order Tracking is the one to install (4.9 stars, 1,444 reviews). You get branded multi-carrier tracking pages, automated notifications, AI product recommendations, and a free plan that covers 50 orders a month. Trackr is the lighter option (4.1 stars, 43 reviews, from $10/mo, no free tier). If PayPal is sitting on your money, that's a separate problem. Proveway PayPal Tracking Sync (5.0 stars, 131 reviews) pushes tracking numbers into PayPal and Stripe to release reserves and win disputes. Its job is the money side, not a customer tracking page.
Try Track123 Order Tracking (our #1) →★ 4.9 · 1,444 reviewsBest Shopify order tracking apps in 2026, ranked
We tested 3 Shopify order tracking apps across pricing, features, and App Store ratings. Top picks below — each card shows what it does, rating, pricing, and the one-click install link.
Order tracking on Shopify is really two jobs, and most roundups blur them together. The first is customer-facing: a branded page that shows where a package is so people stop emailing to ask. The second is finance-facing: pushing tracking numbers into PayPal and Stripe so those processors confirm delivery and stop sitting on your money. An app that's great at one isn't automatically good at the other.
Track123 and Trackr handle the customer side, so we rank those two head to head. Proveway PayPal Tracking Sync handles the money side, so we break it out on its own. Figure out which problem is actually costing you, because the right answer might be one app or one from each camp. All ratings, review counts, and prices below come from the live Shopify App Store listings as of June 2026.
The quick comparison
App Store ratings, starting price, free-plan availability, and one-click install for each pick.
| Rank | App | Rating | Starting price | Free plan | |
|---|---|---|---|---|---|
| #1 Best overall | Track123 Order Tracking | 4.9 ★ (1,444) | Free Starter plan (50 orders/mo, branded pages + native email). Growth $9/mo (300 orders), Advanced $49/mo (2,000 orders), Enterprise $699/mo (60,000 orders). $0.05 per extra order. 7-day free trial on paid plans. | — | Try → |
| #2 Runner-up | Trackr | 4.1 ★ (43) | No free plan. Basic $10/mo (400 orders), Standard $45/mo (2,000), Advanced $150/mo (9,000), Enterprise $250/mo (18,000). 14-day trial with bonus free orders. | — | Try → |
| #3 Best value | Proveway PayPal Tracking Sync | 5.0 ★ (131) | Free plan for development stores only. Unlimited $9.99/mo (500 shipments/mo), High Growth $29.99/mo (1,200 shipments/mo). 7-day free trial on paid plans. | Yes | Try → |
Track123 Order Tracking
Our top pick and the most proven of the three by a wide margin: 4.9 stars across 1,444 reviews, with the Built for Shopify badge. You get branded map-based tracking pages with delivery estimates, real-time multi-carrier sync, automated emails to cut WISMO tickets, AI-powered product recommendations on the tracking page, Klaviyo and Apple Wallet integrations, and a dropshipping mode that hides China info. The free Starter plan covers 50 orders a month and is actually usable. The catch is the price jump from…
What it does
- 4.9 stars across 1,444 reviews and a Built for Shopify badge, the strongest track record of the three
- Free Starter plan covers 50 orders/mo; Growth is $9/mo for 300, Advanced $49/mo for 2,000
- Branded map-based tracking pages with estimated delivery dates plus automated emails to reduce WISMO
- AI-powered product recommendations on the tracking page and auto-sync of tracking to PayPal
- Dropshipping mode hides China info from the tracking page
Trackr: Order Tracking UpSell
Trackr covers the same basics as Track123: branded pages with delivery estimates, 2,200+ carriers, upsells, and dropshipping carrier masking. It also carries the Built for Shopify badge and adds 24/7 live chat. The thing that sets it apart is WhatsApp order updates, with SMS available in the U.S. But the record is thin at 4.1 stars across just 43 reviews, there's no free plan, and pricing starts at $10/mo on a 14-day trial. Pick it if WhatsApp alerts matter to your customers; otherwise Track123 is the safer bet.
What it does
- WhatsApp order updates are the standout, with email always on and SMS available in the U.S.
- No free plan; Basic starts at $10/mo on a 14-day trial, scaling to $250/mo Enterprise
- Thin track record: 4.1 stars across 43 reviews, far smaller sample than Track123
- Real-time tracking across 2,200+ carriers with 24/7 live chat support
- Dropshipping mode with carrier masking and hidden Chinese origin, plus a shipment analytics dashboard
Proveway PayPal Tracking Sync
This one solves a different problem, so we rank it separately. Proveway pushes your Shopify tracking numbers into PayPal and Stripe to avoid random holds and release reserves, and it can backfill the past 3 months in one click. It sits at a clean 5.0 across 131 reviews with the Built for Shopify badge. It does build a basic customer-facing tracking page across 900+ couriers, but its real job is the money side, so most stores pair it with Track123. Note the free plan is for development stores only, and paid tiers…
What it does
- Auto-syncs tracking to PayPal and Stripe to avoid random holds and release reserves
- Past Order Sync backfills the previous 3 months of orders in one click
- 5.0 stars across 131 reviews with a Built for Shopify badge
- Free plan is scoped to development stores; paid Unlimited ($9.99/mo) and High Growth ($29.99/mo) run on a 7-day trial
- Shipment insights across 900+ couriers plus a branded tracking page for customers
Which Shopify order tracking app should you choose?
Pick the one that maps to your current bottleneck. Install on a duplicate theme first, test for a week, then commit.
- Figure out the problem first. If customers keep asking where their orders are, you need a tracking page (Track123 or Trackr). If PayPal is holding your money, you need sync (Proveway).
- Match the price to your volume. Track123's free plan covers 50 orders a month, and Growth at $9/mo covers 300. Trackr has no free plan and starts at $10/mo.
- Weigh track record against simplicity. Track123 has 1,444 reviews at 4.9 stars, so it's well proven. Trackr's 43 reviews at 4.1 are a much smaller sample.
- Dropshippers, take note: both Track123 and Trackr can hide the origin carrier details on the tracking page.
- For PayPal holds, Proveway syncs to both PayPal and Stripe and can backfill the past 3 months of orders.
- 4.9 stars across 1,444 reviews and a Built for Shopify badge, the strongest track record of the three
- WhatsApp order updates are the standout, with email always on and SMS available in the U.S
- Auto-syncs tracking to PayPal and Stripe to avoid random holds and release reserves
Our top order tracking pick for 2026
Track123 Order Tracking earned the #1 slot on rating, pricing fit, and feature depth. Install on a duplicate theme first, test for a week, then commit on a paid plan if it earns it.
Get Track123 Order Tracking →Pricing at a glance
| App | Plans |
|---|---|
| Track123 Order Tracking | Free Starter plan (50 orders/mo, branded pages + native email). Growth $9/mo (300 orders), Advanced $49/mo (2,000 orders), Enterprise $699/mo (60,000 orders). $0.05 per extra order. 7-day free trial on paid plans. |
| Trackr | No free plan. Basic $10/mo (400 orders), Standard $45/mo (2,000), Advanced $150/mo (9,000), Enterprise $250/mo (18,000). 14-day trial with bonus free orders. |
| Proveway PayPal Tracking Sync | Free plan for development stores only. Unlimited $9.99/mo (500 shipments/mo), High Growth $29.99/mo (1,200 shipments/mo). 7-day free trial on paid plans. |
Some tiers meter usage (by order volume, product count, or credits) and plans change often — check the live listing for current pricing.
Read the full reviews
Want the deep dive on any pick? Our hands-on reviews:
Frequently asked questions
Which of these three should I install first?
Track123 for most stores. At 4.9 stars across 1,444 reviews it has the strongest record, gives you branded tracking pages, automated emails, and product recommendations, and its free plan covers 50 orders a month. Reach for Trackr instead only if WhatsApp alerts matter, and add Proveway if PayPal is holding your funds.
Is there actually a free Shopify order tracking app here?
Track123 has a real free Starter plan for 50 orders a month. Proveway has a free plan too, but it's scoped to development stores, so it won't help a live shop. Trackr has no free tier at all and starts at $10/mo after a 14-day trial.
How is Proveway different from Track123 and Trackr?
Track123 and Trackr build the customer-facing tracking page that cuts where-is-my-order emails. Proveway works on the finance side, syncing tracking numbers to PayPal and Stripe to release held funds and clear reserves. It does include a basic tracking page, but if that's your only goal, Track123 does it better. Many stores run one app from each camp.
Will a tracking app stop PayPal from holding my money?
Track123 and Trackr won't do that on their own. PayPal releases reserves when it sees confirmed delivery, which means tracking numbers synced back into your PayPal account. That's Proveway's whole job, and it also covers Stripe and can backfill the past 3 months in one click.
What's the real difference between Track123 and Trackr?
They overlap heavily: branded pages, delivery estimates, multi-carrier sync, upsells, and dropshipping masking. The split comes down to three things. Trackr adds WhatsApp notifications, which Track123 doesn't. Track123 has a free plan and far more reviews (1,444 at 4.9 vs Trackr's 43 at 4.1). Trackr starts at $10/mo with no free option.
Can I run Proveway alongside Track123 without conflicts?
Yes, and that's a common setup since they do different jobs. Track123 owns the customer tracking page and notifications; Proveway handles the PayPal and Stripe sync. One note: Track123 also auto-syncs tracking to PayPal, so if you run both, decide which app you want owning the PayPal sync to avoid duplicate updates.