Shopify App Review · Upsell & Cross-sell
Upsell.com – ReConvert Upsell Review (2026)
Stores that want upsells at every stage, product page, cart, checkout, and post-purchase, from an app with eight years and 2,793 reviews behind it, provided you check the pricing table for your order volume first.
SCORE
/10
Upsell.com (formerly ReConvert) runs upsell and cross-sell offers across the whole customer journey: product-page recommendations, cart upsells, checkout upsells on Shopify Plus, and one-click post-purchase funnels, with AI recommendations, A/B testing, and segmentation. It holds a 4.8 rating from 2,793 reviews and the Built for Shopify badge, and launched in September 2018. Paid plans start at $4.99 a month and scale with your monthly order volume or upsell revenue; the free plan covers development stores only.
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What Upsell.com (ReConvert) actually does
The app places offers at four points. On the product page, AI recommendations and frequently-bought-together blocks suggest additions before the customer commits. In the cart, upsell offers and a cart drawer push order value up while intent is high. At checkout, upsell blocks are available to Shopify Plus stores only. And after checkout, one-click post-purchase funnels let customers add products without re-entering payment details, the safest offer of the four, because the original order is already secured. Thank-you page offers and pop-ups round it out, and the same system handles bundles, quantity breaks, volume discounts, free gifts, gift wrap, product add-ons, warranties, and shipping protection offers.
Underneath that sits the measurement layer that separates platforms from widgets: A/B testing, conversion and click-through reporting, recommendation performance, funnel analytics, segmentation, and optimization suggestions. Integrations cover Klaviyo, Loox, Stamped, Alireviews, Rebuy Personalization Engine, Shopify Flow, Shopify Subscriptions, and Shopify Bundles. Pricing is where the attention goes: Upsell Basic is $4.99 a month for up to 50 orders or $50 of upsell revenue, Growth $9.99 for up to 100 orders or $100, and Business $19.99 for up to 200 orders or $200, with charges continuing to rise beyond that according to a separate full pricing table. The free plan is for development stores. Every paid tier includes the complete feature set, a 14-day trial, and 24/7 live chat.
How it scores across key areas
| Features | 9.0 | |
| Ease of setup | 8.5 | |
| Value for money | 6.5 | |
| Support & docs | 8.5 | |
| Reliability | 8.0 | |
| Track record | 9.0 |
Pros & cons
- Covers every upsell moment in one app, product page, cart, checkout (Plus), post-purchase, and thank-you page
- Eight years on the App Store with 4.8 stars from 2,793 reviews and the Built for Shopify badge
- Real measurement layer: A/B testing, segmentation, funnel analytics, and recommendation performance rather than guesswork
- Every paid tier includes the full feature set, you’re buying volume, not features
- Deep integrations: Klaviyo, Loox, Stamped, Rebuy, Shopify Flow, Shopify Subscriptions and Bundles
- Reviewers consistently credit hands-on setup help, including walking non-technical merchants through configuration
- Pricing scales on total monthly ORDER volume, not just orders containing an upsell, high-volume stores with few upsells still climb tiers
- The listing shows plans only up to 200 orders at $19.99; anything above that requires the separate full pricing table, which is where merchants get surprised
- A July 2026 reviewer with about 50 orders and one upsell reported a $39.99 charge and called the pricing information false, check the full table before installing
- The free plan covers development stores only, so a live store pays from day one
- Checkout upsells are Shopify Plus only
- Very broad data access, including order edits, full order history, theme and checkout page modification, and cart transforms
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App Store screenshots
Marketing screenshots from the Shopify listing, in-admin UI may look different. Always verify on a duplicate theme.
Before you spend trial time
- Open the full pricing table first and find the tier matching your actual monthly order count, not your upsell count. This is the single most important step.
- Confirm whether you need checkout upsells; if so, note they require Shopify Plus.
- Start with post-purchase offers before touching the product page, a declined post-purchase offer can’t cost you the original sale.
- Place a real test order and verify the accepted upsell lands on the same order and flows correctly into fulfillment.
- Run the built-in A/B test on your first offer rather than trusting defaults; upsell performance rarely matches intuition.
- Review the data-access grant during install, it includes order edits and checkout page modification, and confirm you’re comfortable.
- Set a calendar reminder before the 14-day trial ends to check what tier your order volume actually placed you in.
Pricing
Plans (verify on the listing): Development stores: free. Upsell Basic $4.99/month covers up to 50 orders or $50 of upsell revenue; Upsell Growth $9.99 covers up to 100 orders or $100; Upsell Business $19.99 covers up to 200 orders or $200. The listing states charges increase as monthly order volume or upsell revenue increases, and directs you to a full pricing table for higher volumes, the plans shown on the main listing stop at 200 orders. All paid tiers include the complete feature set, A/B testing, advanced analytics, 24/7 live chat, and a 14-day free trial. Verify your tier against your real order count before installing.
Pricing changes frequently on Shopify apps, always check the live listing for the latest tiers and trial terms. View current pricing on Shopify →
Closing take
Upsell.com (ReConvert) is one of the most complete upsell platforms on Shopify, offers at every funnel stage, AI recommendations, A/B testing, and eight years of refinement behind a 4.8 across nearly 2,800 reviews.
Bottom line: the software earns its reputation, and the pricing earns its criticism. Do the order-volume math from the full pricing table before you install, and the rest of the decision is easy.
Ready to try Upsell.com (ReConvert)?
Free plan / trial on the listing · validate on a duplicate theme before you roll it out.
Partner link, you pay the same as going direct via Shopify.
Related reviews & comparisons
Frequently asked questions
What is Upsell.com and is it the same as ReConvert?
Same app, ReConvert rebranded to Upsell.com, and the App Store listing still carries both names (the developer shows as ‘Upsell.com ex ReConvert’). It has been live since September 2018 and holds 4.8 stars from 2,793 reviews.
How does the pricing actually work?
Tiers are metered by monthly order volume or upsell revenue, whichever puts you higher, and the order meter counts all your store’s orders, not only ones containing an upsell. Basic is $4.99 (to 50 orders or $50 upsell revenue), Growth $9.99 (100/$100), Business $19.99 (200/$200), and charges keep rising above that per a separate full pricing table. Check that table against your real order count first.
Why do some reviewers say the pricing is misleading?
Because the $4.99 headline sits next to tiers metered on total orders. A July 2026 merchant with roughly 50 orders and a single upsell reported being charged $39.99 and felt misled. Read against the published model the charge is consistent, the order meter, not the upsell meter, drove it, but the summary plans on the listing only reach 200 orders, so it’s easy to underestimate. Look up your volume before installing.
Is there a free plan?
Only for development stores. A live store starts on a paid tier from $4.99/month, though there’s a 14-day free trial that begins at first install.
Do I need Shopify Plus?
Only for checkout upsells, those blocks are Plus-only. Product-page, cart, post-purchase, and thank-you-page offers all work on standard Shopify plans, and post-purchase is where most of the easy revenue is anyway.
How does it compare to Selleasy or Essential Upsell?
All three are strong and heavily reviewed. Selleasy (4.9 from 2,400+) and Essential Upsell (5.0 from 2,100+) are simpler and price on order volume with genuinely free entry tiers; Upsell.com goes deeper on funnel coverage, segmentation, and A/B testing. Our Selleasy vs Essential Upsell comparison covers that pair directly if you want the lighter option.
How we researched this
- Primary source: Shopify App Store listing for Upsell.com – ReConvert Upsell
- Supplementary: 3-star review sampling for support and UX friction signals
- Last updated: August 14, 2026